"Parents from across the country have told our Government that they want better information about recalled food and children's products, which is why we are proud to be launching this new Web site today," said Minister Clement. "For the first time we are combining databases from different government departments to allow parents to easily search the information they need on recalled food and children's products."
"When Canadians hear rumours about problems with food or product safety, they want the real facts fast, and don't want to search different Web sites to get the information," said Minister Ritz. "With the launch of this new Web site, Canadian families will now know where to turn in situations such as children's toys being reported as unsafe, or when there's food-related issue like salmonella."
"The issue of food and toy recalls have affected families across Canada," said Secretary of State Paradis. "Canadians have the right to expect their government to take every step necessary to ensure their safety and today we taking action."
In the Speech from the Throne on October 16, 2007, the Government of Canada committed to introduce measures on food and product safety to ensure that families have confidence in the quality and safety of what they buy.
Consumers with health or safety concerns about a particular consumer product are advised to contact the Health Canada Product Safety office by phone at 1-866-662-0666 (toll-free) or email at email@example.com.
Consumers can also receive updates on consumer advisories and consumer product recalls by subscribing to Health Canada's Consumer Product Safety News listserv.
For information on food recalls and allergy alerts, consumers can call the Canadian Food Inspection Agency (CFIA) at 1-800-442-2342 / TTY 1-800-465-7735 (8:00 a.m. to 8:00 p.m. Eastern time, Monday to Friday). To receive information on food recalls or allergy alert notices by e-mail, or for other food safety facts, visit the CFIA website.